This is my second time buying a home using the VA loan. We have always done everything through USAA because that is our comfort zone. I saw many testimonials about others Coasties using West Town bank and working with Jennifer McClaren to buy a home so we contacted her. Our experience was wonderful and Jennifer was always just a phone call or email away. She made the whole process so easy and smooth. It was was less stressful then when we purchased our firsts home through USAA and I think this is due to us having one contact and always being able to reach her. I would definitely use her again and recommend her to anyone wanting to buy no matter where you are in the US.