Read what others have to say about West Town Bank & Trust:
Jennifer and her team at West Town Bank & Trust/Albemarle Bank & Trust made the whole mortgage process very easy for us as first time home buyers. There were several nights that Jennifer would stay up late just to get us the required documents needed to close on time, and also to answer any questions we had. Jennifer also worked very closely with our realtor which made us feel like we had a team on our side while buying our house. I would strongly recommend Jennifer for any of your mortgage needs!
- Joseph and Andrea K.
My wife and I have bought, sold, and refinanced houses with nine different mortgage lenders over the last 20 years, and I can honestly say that I have never had a more pleasant experience than this last time when I chose to trust Jennifer McClaren with Albemarle Bank & Trust. We were introduced to her here, on COTM, and just as everyone had said before us, she was absolutely amazing! She was with us every step of the way, and when we needed to get a hold of her, she was there—we’re talking even nights and weekends! One of Jennifer’s qualities that truly stood out is that she genuinely cares about her clients. Not only did she make purchasing our last home incredibly easy, she also took the time to give us some excellent advice when we ran into problems with a different home we just happen to be selling at the same time. She is not there to simply close your loan, she is there to help you feel comfortable with the entire process. From now on, when people ask us for a recommendation on a mortgage lender, it will forever be Jennifer McClaren!! There is absolutely no better choice out there! Give her a call and start working on your next home purchase: Jennifer C. McClaren, Loan Production Manager, (252)482-2412
- Jason M
Jennifer McClaren is by far the most efficient loan officer I have ever done buisness with. During my last home purchase, she was able to have my loan finalized with a 30 day closing window! She often worked from home late into the evening making sure that all of the documentation needed to satisfy underwriting was sufficient. She was on vacation in Myrtle Beach, SC the week of my closing and still had a few items to clear up with the underwriters but still found time to ensure my purchase process went smoothly and as stress free as possible. She is extreamly thurough and is one of the most personable people I have ever had the pleasure of doing buisness with. I would recommend her services to anyone looking for competitive mortgage rates without hesitation.
- Kristofer Schaus
West Town Bank & Trust (WTB&T) was the most incredible experience we have ever had when making a purchase on a new home. Not only were the rates far better than all larger banks, but the support and dedication of the team at WTB&T to lock in the lowest possible rate was evident. WTB&T truly works around the clock to ensure the process is completed with 100% accuracy while making the buyer feel comfortable and well informed throughout the process. Additionally, WTB&T is very familiar with the service's rank/pay structure, the PCS process and entitlements, and accommodating to our dynamic work hours. I have recommended WB&T to more than 20 other members throughout the service and without a doubt, they will be the first bank I call with my next purchase! Thank you so much for the time and continued support to make our dream house into our new home!
- Travis Cutler
This is my second time buying a home using the VA loan. We have always done everything through USAA because that is our comfort zone. I saw many testimonials about others Coasties using West Town bank and working with Jennifer McClaren to buy a home so we contacted her. Our experience was wonderful and Jennifer was always just a phone call or email away. She made the whole process so easy and smooth. It was was less stressful then when we purchased our firsts home through USAA and I think this is due to us having one contact and always being able to reach her. I would definitely use her again and recommend her to anyone wanting to buy no matter where you are in the US.
- Tahnee K.
After purchasing our first home in Florida, we finally closed after going through two lenders and three different closing dates; what a mess! With that being such a long, very involved process we were hesitant to go through it again, until we meet Jennifer McClaren at Albemarle Bank. After talking to Jennifer on the phone, we felt very comfortable about possibly buying again. Well it didn’t take long after that call that we decided to purchase another home, this time through. Well we just closed on our second home last Friday with Jennifer and couldn’t be happier with the wealth of knowledge and service she provided to my wife and I. I don’t know how she does it but working with her on our home purchase was such a breeze! Jennifer was there for us every step of the way explaining everything and answering any questions we came up with. With Jennifer in North Carolina, us in Wisconsin, and purchasing a house in Georgia, we still cannot believe how smooth everything went by closing on our original closing date. We can’t thank her enough for all her hard work and dedication to getting us this loan. I would strongly recommend Jennifer to anyone whether it will be a first, second, or third home purchase. Jennifer is very friendly and approachable; if you want a smooth organized process to purchase your home, give her a call!
Thank you Jennifer!!
- Kyle and Katie
Moving to a new area can be overwhelming on it's own, but adding in making a first time home purchase can really take stress to a whole new level. Adding to the stress, my husband was underway for most of the home search and mortgage application. I first tried to find a realtor and mortgage provider on my own, and was not happy with the result (total disregard for my time, my concerns, etc.). After finding your site, I contacted Jennifer online, and she called me on the phone right away. She was able to answer all of my questions and put my mind at ease. She also got us all of the numbers we had been looking for (price range, monthly mortgage payment) the same day. Jennifer was extremely patient with me, responding to every one of my (MANY) emails, texts, and calls throughout the several month long process. She was prompt and organized, something I came to realize is unfortunately not the standard. She never hesitated to take time out of even her personal schedule if we needed an updated document or if we had a question. She was a pleasure to work and was able to take something that terrified me and turned it into something that wasn't painful at all.
I am so grateful to her for helping us purchase our family's new home!
- Stacy S.
I would like to send you a short letter to express how pleased I was working with Jennifer Mcclaren from Albermare Bank. We recently sold and purchased a house. One was in Safety Harbor Florida and the other was in Mobile Alabama. Jennifer was only involved in the purchasing of the new home in Mobile but often went above and beyond to give me advice and assistance with little issues that arouse while trying to sell the house in Saftey Harbor. That in itself helped decrease the amount of stress I was experiencing. As far as the purchase of the Mobile Al. house, she was always easy to get in contact with no matter the time of day or day of the week and did everything in her power to ensure that the house closing went on schedule. I will be giving anyone who is purchasing a home in the future her contact information and recommend her with the highest praise.
- Kyle T
Service and support were outstanding. My loan closed in less than 14 days! I would definitely refer West Town Savings to my friends...
- Survey Responder